Terms of Service
Acceptance of Terms
By accessing and using Cloud Voice Manager (“the Service”), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these Terms, please do not use this Service.
Cloud Voice Manager is provided by Cloud Voice Manager (“we,” “us,” or “our”).
Description of Service
Cloud Voice Manager is a cloud-based communication and automation platform designed to help businesses manage voice calls, messaging, and customer interactions.
The Service includes, but is not limited to:
- VoIP calling and call routing
- Call recording and transcription
- SMS and messaging features
- AI-powered voice agents and automation
- CRM and third-party integrations
- Analytics, reporting, and monitoring tools
User Accounts
To use Cloud Voice Manager, you may be required to create an account.
You are responsible for:
- Maintaining the confidentiality of your account credentials
- Ensuring all information provided is accurate and up to date
- All activities that occur under your account
Acceptable Use
You agree to use Cloud Voice Manager only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
- In any way that violates applicable federal, state, local, or international laws or regulations
- To send spam, unauthorized communications, or abusive content
- To record calls without proper legal consent where required
- To impersonate or attempt to impersonate any person or entity
- In any way that is fraudulent, harmful, or infringes on the rights of others
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Cloud Voice Manager and its licensors.
The Service is protected by copyright, trademark, and other applicable laws.
Limitation of Liability
In no event shall Cloud Voice Manager, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:
- Loss of profits
- Loss of data
- Loss of business or goodwill
resulting from your access to or use of, or inability to access or use, the Service.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice prior to any new terms taking effect.
Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.