Cloud Voice Manager

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Terms of Service

Acceptance of Terms

By accessing and using Cloud Voice Manager (“the Service”), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these Terms, please do not use this Service.
Cloud Voice Manager is provided by Cloud Voice Manager (“we,” “us,” or “our”).

Description of Service

Cloud Voice Manager is a cloud-based communication and automation platform designed to help businesses manage voice calls, messaging, and customer interactions.
The Service includes, but is not limited to:
  • VoIP calling and call routing
  • Call recording and transcription
  • SMS and messaging features
  • AI-powered voice agents and automation
  • CRM and third-party integrations
  • Analytics, reporting, and monitoring tools

User Accounts

To use Cloud Voice Manager, you may be required to create an account.
You are responsible for:
  • Maintaining the confidentiality of your account credentials
  • Ensuring all information provided is accurate and up to date
  • All activities that occur under your account

Acceptable Use

You agree to use Cloud Voice Manager only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
  • In any way that violates applicable federal, state, local, or international laws or regulations
  • To send spam, unauthorized communications, or abusive content
  • To record calls without proper legal consent where required
  • To impersonate or attempt to impersonate any person or entity
  • In any way that is fraudulent, harmful, or infringes on the rights of others

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Cloud Voice Manager and its licensors.
The Service is protected by copyright, trademark, and other applicable laws.

Limitation of Liability

In no event shall Cloud Voice Manager, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:
  • Loss of profits
  • Loss of data
  • Loss of business or goodwill
resulting from your access to or use of, or inability to access or use, the Service.

Mobile Communications and SMS Data

Collection of Mobile Numbers: We may collect your mobile phone number when you voluntarily provide it during account registration, appointment scheduling, or when opting in to receive text message (SMS) communications from us. Providing your mobile number is optional; however, doing so allows us to send you appointment reminders, booking confirmations, and other service-related notifications.

Use of Mobile Numbers: Mobile phone numbers are used solely to deliver service-related communications that you have requested or consented to receive. We do not use mobile numbers for unsolicited marketing or promotional messaging.

Storage of Mobile Numbers: Mobile phone numbers are stored securely within our cloud infrastructure and are subject to the same data protection practices described in this Privacy Policy. We retain mobile numbers only as long as necessary to provide our services or as required by law.

Sharing of Mobile Numbers: We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice prior to any new terms taking effect.
Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.